Privacy Policy
This Privacy Policy governs the collection, use and protection of information about users of the service. We collect account identifiers, technical information and interaction history. The data is used to operate the service, to communicate with the user and for analysis. Information may be shared with third parties only where required by law or with the user's consent. Data is stored for as long as necessary and protected within reasonable limits. The user is solely responsible for the risks associated with transmitting data. The administration may amend this Policy without notice — continued use of the service constitutes acceptance.
1. General provisions
1.1. This Privacy Policy (the “Policy”) governs the processing and protection of information that the User provides when using the Flowly service — the website and the Telegram bot (the “Service”).
1.2. By using the Service, the User confirms agreement with the terms of this Policy. If the User does not agree with the terms, the User must stop using the Service.
2. Information we collect
2.1. The Service may collect the following types of data:
- account identifiers (login, ID, nickname, etc.);
- technical information (IP address, browser, device and operating system data);
- interaction history with the Service.
2.2. The Service does not require the User to provide passport data, documents, photographs or other personal information beyond what is minimally necessary for operation.
3. Use of information
3.1. The Service may use the information received solely for:
- operating the functionality;
- communicating with the User (including notifications and support);
- analysing and improving the Service.
4. Disclosure to third parties
4.1. The administration does not transfer the data received to third parties, except where:
- it is required by law;
- it is necessary to perform obligations to the User (for example, when working with payment systems);
- the User has given consent to it.
5. Storage and protection of data
5.1. Data is stored for the period necessary to achieve the purposes of processing.
5.2. The administration takes reasonable measures to protect the data but does not guarantee absolute security of information transmitted over the internet.
6. Disclaimer
6.1. The User understands and agrees that transmitting information over the internet always carries risks.
6.2. The administration is not liable for the loss, theft or disclosure of data where this occurs through the fault of third parties or of the User.
7. Changes to the Policy
7.1. The administration may change the terms of this Policy without prior notice.
7.2. Continued use of the Service after changes are made constitutes the User's acceptance of the new version of the Policy.
Questions about data processing
Write to us — we will answer and help you sort it out.
This version of the Policy is dated 21.10.2026.