Terms of Use

1. General provisions

1.1. These Terms of Use (the “Terms”) govern the use of the Flowly online service — the website and the Telegram bot (the “Service”) — provided by the Administration.

1.2. By using the Service, including launching the bot, registering, paying for services or gaining access to materials, the User confirms that they have fully read these Terms and accept them in full.

1.3. If the User does not agree with the Terms, the User must stop using the Service.

2. Nature of the services and digital goods

2.1. The Service provides digital goods and services of an intangible nature, including but not limited to: subscription access to the service, information materials, training programmes, consultations, digital products and services.

2.2. Materials provided through the Service may include:

• information from open sources;
• original materials of the Administration and/or third parties;
• analytical reviews, compilations, recommendations, structured data.

2.3. The User understands and agrees that the value of the Service's digital goods and services lies in systematisation, analysis, presentation, maintenance, support and updates, rather than in the exclusivity of individual fragments of information.

2.4. The Service does not claim or guarantee the uniqueness, exclusivity or unavailability of individual elements of the materials outside the Service.

3. Disclaimer of warranties and liability

3.1. The Service is provided on an “AS IS” basis.

3.2. The Administration does not guarantee:

• that the Service will meet the User's expectations;
• the achievement of any financial, commercial, professional or other results;
• uninterrupted and error-free operation of the Service.

3.3. The Administration is not liable for:

• any direct or indirect losses, including lost profits;
• the consequences of the User's application of the materials received;
• actions or omissions of third parties;
• temporary technical failures and access restrictions.

3.4. All decisions on the application of materials, recommendations and services are made by the User independently and at the User's own risk.

4. Lawful use

4.1. The Service is not intended to encourage, organise or facilitate unlawful activity.

4.2. The User undertakes to use the Service solely within applicable law and the rules of third parties.

4.3. Responsibility for the lawfulness of the use of the Service's materials and services rests entirely with the User.

5. Intellectual property

5.1. All materials posted in the Service are protected by intellectual property law.

5.2. The User may not copy, distribute, resell, transfer to third parties or otherwise use the Service's materials without the permission of the rights holder.

5.3. Infringement of intellectual property rights may result in restricted access to the Service without compensation.

6. Restriction of access

6.1. The Administration may suspend or restrict the User's access to the Service in the event of:

• violation of these Terms;
• detected abuse;
• requirements of legislation or payment providers.

6.2. Restriction of access does not release the User from obligations that arose earlier.

6.3. The Administration reserves the right to refuse service to Users whose actions may create increased risks for the Service, payment providers or third parties.

7. Payments and refunds

7.1. Payment for services and digital goods is made on the terms stated in the Service before payment.

7.2. Due to the intangible nature of digital goods and services, no refunds are made after access has been provided, except in the cases listed below.

7.3. A refund is possible only if:

• the service was not provided due to a technical fault of the Service;
• access to the digital good was not actually provided.

7.4. To have a refund considered, the User must contact support within 24 hours of payment.

7.5. The decision on a refund is made by the Administration on a case-by-case basis.

7.6. The User confirms that they undertake not to initiate a chargeback through payment systems without first contacting the Service's support.

8. Confidentiality

8.1. The Administration may collect the minimum technical data necessary to operate the Service.

8.2. The Administration takes reasonable measures to protect data but does not guarantee absolute security of the information transmitted. See the Privacy Policy for details.

9. Changes to the Terms

9.1. The Administration may amend these Terms.

9.2. The current version of the Terms is published in the Service.

9.3. Continued use of the Service constitutes the User's acceptance of the updated terms.

10. Contact information

10.1. For any questions, the User may contact support — in the bot, by email at sub@modularengine.online or on Telegram.